One of the most important components of a virtual office is the administration. After all, those answering the phone become the voice of your business and can enhance or harm your reputation and professional image. Many businesses choose to take their administration offshore, but there are many reasons to take advantage of the dedicated receptionist provided to all virtual office tenants at Corporate House.
We understand the importance and value of exceptional reception staff and have assembled a team that reflects our commitment to premium, professional service. If you rent virtual office space in Brisbane or the Gold Coast from Corporate House, you’ll get all the benefits of a dedicated receptionist. These include:
Excellent Written and Spoken Communication
It is increasingly common to find administration duties outsourced overseas, particularly to countries in Asia. Unfortunately, this can often lead to dissatisfied clients who feel that your business doesn’t take their concerns or queries seriously. This is often the perception, regardless of whether it is true or not. Difficulties with language, accents and colloquialisms are also likely to increase frustration with offshore administration.
Whether you have a Corporate House virtual office in Fortitude Valley, Brisbane or a virtual office on the Gold Coast, all our reception staff have excellent English language skills to ensure anyone calling your business will be satisfied they are talking to a local business that values their time.
Local Knowledge
Virtual administration can be easily unmasked by communication that requires local knowledge. If you have a virtual office in Brisbane you will have a Brisbane based receptionist and if you have a virtual office on the Gold Coast, you will have Gold Coast reception staff. When staff reflect the location, those contacting your business feel assured that they are getting reliable, knowledgeable information.
Training
Corporate House set very high standards of all our employers. After all, they represent us as well as your business. As such, we ensure they are highly trained and proficient with the full spectrum of IT technology and also understand the nature of your business. You can direct them to answer communication in a way that best suits your needs.
Time Zone
Another downfall of virtual administration is time zones. Taking this aspect of your business offshore makes it harder for you and those contacting your business to coordinate, particularly if urgent information needs to be exchanged. As your virtual office in Brisbane or the Gold Coast is also your business address, there is no issue with distance or changing time zones.
These are just a few of the many advantage Corporate House virtual admin have over their overseas counterparts. We want you to feel supremely confident that, although you don’t have a permanent office, your virtual office in Brisbane or the Gold Coast functions just as well, if not better.